Request to our patrons

• Please observe coughing manners. We recommend wearing a mask in the following situations.
  ・When taking loudly or taking for a long time
  ・When coughing or sneezing
  ・When cheering towards the stage

• Patrons corresponding to the following conditions, please refrain from attending the performances.
  ・Those who have a fever of 37.5 degrees or higher.
  Please take body temperature reading before your visit.
  
  ・Those who are unwell due to cough, breathing difficulty, general malaise, sore throat, nasal discharge/nasal congestion, poor of sense of taste/smell
  
  ・Those who have had close contact with someone who tested positive for the COVID-19 infection
  
  

  * If you choose not to attend the performance due to the above reasons or to prevent infection, please be sure to call the New National Theatre, Tokyo Box Office in advance. At that point, we will tell you the Refund method. (Tickets purchased online will automatically be refunded to your credit card.)

• Please wash your hand diligently and use alcohol disinfection.
  Please use the liquid soap and paper towels kept in each of the restrooms, and disinfecting alcohol in the foyer.
  
  
• Please eat and drink in designated areas.
  
  
• Please refrain from waiting for the performers at the Stage Door or public places such as the Hatsudai station building or the vicinity.
  
  
• When queuing at the box office, the entrance at the time of opening, restroom, or the sales of the program, please line up keeping a distance.
  
  

Efforts to prevent infection at the New National Theatre, Tokyo

• To measure body temperature, we will install an infrared thermography machine inside the New National Theatre, Tokyo.
  Depending on the result, a patron may be contacted and the temperature may be measured again. Please note that we will not allow patron with body temperature over 37.5 degrees to enter.
  
  
• Ventilation will be strengthened.
  At the time of opening and during breaks, the doors and window glasses will be opened to enhance the ventilation to take in outside air. The room temperature in the seats may not reach the optimum temperature, so please wear clothes that can handle cold/hot variations.
  
  
• Some of the tables and chairs in the lobby will be removed.
  
  
• Cleaning will be strengthened.
  We will strengthen the cleaning using disinfectant etc. on the places where many patrons can touch, such as doorknobs and handrails.
  
  
• The theatre staff will continue to wear masks.
  
  
• Health and hygiene management of all parties involved is being done, including daily temperature checks for performers and staff.

We will resume our cloak service in April 2023.
Also, nurses are stationed at the New National Theatre, Tokyo from the time of opening to the end of the performance. If you would like to consult a nurse, please contact the staff.

We kindly ask for your understanding and cooperation in the prevention and spread of the COVID-19 infection.